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Related topics are listed below.
Page Settings
Edit / Publish Your Website » Manage Web Page Settings & Files » Page Settings
Before adding content, it’s important to edit the page’s settings. Navigate to Website > Edit > Site: Navigate to the new page. Select the Edit Details button at the top right. There are 3 sections that should be checked and corrected if…
Record Settings
Add / Edit / Remove a Deceased’s Record » Record Settings
Records can be edited or deleted at any time. The Edit Record Settings buttons is visible once a record is open in Web Details. There are multiple options: Post to Facebook: If your firm has a Facebook account and the set up is complete, the app can be…
General Settings
Getting Started with Your System » General Settings
This page details how to define how long a record is set as current in your system and how to disable prices on our website with a single click of a button. Navigate to System Settings > System Profile > General Settings. Complete the Funeral Module…
FrontRunner Website Settings
Search Engine Optimization (SEO) » FrontRunner Website Settings
Make sure to work on your FrontRunner Settings to help optimize your website’s Search Engine Optimization (SEO). Website > Edit > Site > any page > Edit Details The Page Title field is located in the top section. The Search Keywords and Search Description…
Global BOM Settings
Getting Started with Your System » Your FrontRunner Desktop » Book of Memories Settings » Global BOM Settings
The Global Book of Memories section allows you to set up your captcha preference, date formats, rotation options for photo frame, and the approval process for photos and stories. Navigate to your Main > Book of Memories > Global BOM Settings. Global Book of…
Book of Memories Settings
Getting Started with Your System » Your FrontRunner Desktop » Book of Memories Settings
Learn about the settings in your Book of Memories. Some of the information you will find in the secondary navigation is for information purposes only. Navigate to Main > Book of Memories. Below you will find a breakdown of other pages and how they work. Global…
Configure Automated Reporting Settings
Arranging Director » Arranging Director Admin » Automated Reporting Setup » Configure Automated Reporting Settings
This section of Arranging Director allows your to automatically run and email sales and payment reports to a designated email addresses. Navigate to System Settings > Arranging Director Admin > Automated Reporting Setup > Configure Automated Reporting Settings. *Only…
Manage Web Page Settings & Files
Edit / Publish Your Website » Manage Web Page Settings & Files
See one of the topics below to manage your website’s page settings or upload a file. Organizing Web Pages Create a New Page Page Settings Upload a File ← Add Products Organize Web Pages →
Set Account Sort Order, Last Reconciled Date and Current Balance
Arranging Director » Arranging Director Admin » Financial & Quickbooks Setup and Maintenance » Set Account Sort Order, Last Reconciled Date and Current Balance
This section of Arranging Director allows you to set the starting balance and last reconciled date for use with account register information. Navigate to System Settings > Arranging Director Admin > Financial & Quickbooks Setup and Maintenance > Set Account Sort…
Getting Started with Your System
Getting Started with Your System
Once you login to your FrontRunner system, you will be able to access everything you need to manage your records, website, forms, showrooms, stationery, dvd creator, the Book of Memories, marketing tools and so much more. The pages listed below cover off all aspects of…
Bass-Mollett Stationery Ordering
Stationery Printing » Bass-Mollett Stationery » Bass-Mollett Stationery Ordering
Navigate to the Main tab and open a record. Navigate to Print Engine > Stationery Ordering > Bass-Mollett Stationery Ordering. Select a category. Select a product. Add to Cart – Enter the Quantity and then ‘Add to Cart’. Check Billing…
Increase Your Revenues
Increase Your Revenues
The following features are automatically incorporated in the Book of Memories and your website. Follow the links to learn more about each revenue generator and how to effectively use them. If you require additional information, don’t hesitate to contact your…
SimplyOne Account
Getting Started with Your System » Your FrontRunner Desktop » SimplyOne Account
This section provides the details of all revenue generation transactions (candle, flower, cards). Navigate to Main > SimplyOne Account. The account details all transactions related to the revenue generating features within the Book of Memories (candles, flowers,…
Create a New Page
Edit / Publish Your Website » Manage Web Page Settings & Files » Create a New Page
Quickly add a new page to your website. Navigate to Website > Manage > Site Map. An ADD link is found within each section of the Site Map. Click on any of the arrows to show the child pages/sub-pages to locate the section where the new page will be created. Click…
Edit / Publish Your Website
Edit / Publish Your Website
You can access the administration of your website at any time to add, edit, and delete content; rename, hide, or move pages; and update your messaging and links for online visitors. Changes can be made and published quickly. Navigate to your Website tab in the top…
Custom Fields
Management System Features » Other Management Features » Custom Fields
If the FrontRunner system does not include a particular field that is necessary for your funeral firm, the Custom Fields creator allows you to build your own. In turn, it can be applied to every record in the system. System Settings > System Profile > Custom Fields >…
Multi-Location
Management System Features » Other Management Features » Multi-Location
The FrontRunner system is set up to include single and multiple branch locations. Specific branch information then populates the website and can be applied to every record. System Settings > System Profile > Profile > Add New Site Branch Enter information about an…
Reminder Service
Increase Your Market Share » Reminder Service
The Reminder Service is a great tool for your funeral firm’s staff and the clergy that officiates at funeral services to remain in contact with families who have entrusted you to care for their loved ones. You will be notified one week prior to the anniversary of…
Sympathy Cards
Increase Your Revenues » Sympathy Cards
Online visitors can choose a Sympathy Card, personalize it, and have it sent directly to the family or funeral home for only $5. All processing and shipping is managed by our partner Blue Bird. Visitors choose a theme, a date to send the card, a return address, a…
System Profile
Getting Started with Your System » System Profile
Your System Profile is where you enter all the location information for your funeral home, !The System Profile is very important; it is the core source of information that populates many key areas of the website. It is also crucial to keep the information up-to-date…
Book of Memories Standalone
Help Resources » Training Documentation » Book of Memories Standalone
For Book of Memories Standalone clients, we have provided a breakdown of each of the training sessions that will take place. Click on each link for information on that topic. From there, you will find a print icon located in the top right. Please feel free to print off…
Perfect Website
Help Resources » Training Documentation » Perfect Website
For Perfect Website clients, we have provided a breakdown of each of the training sessions that will take place. Click on each link for information on that topic. From there, you will find a print icon located in the top right. Please feel free to print off each…
Book of Memories Features
Add / Edit / Remove a Deceased’s Record » Create a Book of Memories Page » Book of Memories Features
The information below will allow you to better understand how all the features within the Book of Memories work. If a family member or someone in the community calls / writes asking for more information, this page details best practices and how to access particular…
WebSuite
Help Resources » Training Documentation » WebSuite
For WebSuite clients, we have provided a breakdown of each of the training sessions that will take place. Click on each link for information on that topic. From there, you will find a print icon located in the top right. Please feel free to print off each section or…
Total Business Solution
Help Resources » Training Documentation » Total Business Solution
Below is a breakdown of each of the training sessions that will take place. Click on each link for information on that topic. From there, you will find a print icon located in the top right. Please feel free to print off each section or bookmark this page for future…
Family Login
Add / Edit / Remove a Deceased’s Record » Create a Basic Record » Family Login
More and more families are taking ownership of their loved one’s Book of Memories and appreciate the opportunity to connect and engage with family and friends using these online tools. Family Interactive Edition The system automatically generates a Family…
Set Last Check or Deposit Number Used
Arranging Director » Arranging Director Admin » Financial & Quickbooks Setup and Maintenance » Set Last Check or Deposit Number Used
This section of Arranging Director allows you to set values to determine which check/cheque and deposit number to use for your next transaction entry. Navigate to System Settings > Arranging Director Admin > Financial & Quickbooks Setup and Maintenance > Set Last…
Expense Category Maintenance
Arranging Director » Arranging Director Admin » Financial & Quickbooks Setup and Maintenance » Expense Category Maintenance
This section of Arranging Director allows you to set up your expense categories. Navigate to System Settings > Arranging Director Admin > Financial & Quickbooks Setup and Maintenance > Expense Category Maintenance. *Only admin users will be able to access this area…
E-Commerce
Increase Your Revenues » E-Commerce
The Product Catalog module allows you to quickly generate a product page with pricing, special pricing, and more. The header and footer use a WYSIWYG editor to further help create a professional layout that can be edited and updated in seconds. The additional…
Add Business Listing
Edit / Publish Your Website » Advanced Website Editing » Add Business Listing
The Business Directory Module quickly generates a listing for businesses in your area. The professional directory can include a description of the businesses, contact addresses, phone numbers, emails and external websites. If you require a new page, refer to Create a…
Consultation
Add / Edit / Remove a Deceased’s Record » Create a Management Record » Consultation
Body Release Status Select whether the body has been released and is ready to be picked up. Personal Effects Personal Effects – Separate each with a comma. Clothing Special Instructions Jewellery Being Supplied. Jewellery Being Returned What and to whom…
Financial & Quickbooks Setup and Maintenance
Arranging Director » Arranging Director Admin » Financial & Quickbooks Setup and Maintenance
This section of Arranging Director allows you to setup and maintain your financials. Navigate to System Settings > Arranging Director Admin > Financial & Quickbooks Setup and Maintenance. *Only admin users will be able to access this area of the system. Financial…
Reconcile Account
Arranging Director » Financials » Reconcile Account
This section of Arranging Director allows you to reconcile or balance your account. Navigate to System Settings > Financials > Reconcile Account. When you choose to reconcile, or balance, your account you will be presented with the following screen: Select…
Add Products
Edit / Publish Your Website » Web Page Editing » Add Products
The Integrated Product Catalog displays products added to the Product Database. Various products are pre-loaded into the system but more items can be added at any time. Navigate to a product page on your website. If you require a new page, refer to Create a New…
Cash Advance Maintenance – Other Payment Methods
Arranging Director » Arranging Director Admin » Financial & Quickbooks Setup and Maintenance » Cash Advance Maintenance – Other Payment Methods
This section of Arranging Director allows you to mark cash advance items paid by anything other than a check/cheque. Navigate to System Settings > Arranging Director Admin > Financial & Quickbooks Setup and Maintenance > Cash Advance Maintenance – Other Payment…
Add Products
Increase Your Market Share » Quote Builder » Add Products
In order to build a quote, all products and services to be included need to be added to your FrontRunner system’s Product Catalog. Any of the products that you added to your website or showrooms will be accessible as you build your quote packages but anything…
Organize Web Pages
Edit / Publish Your Website » Manage Web Page Settings & Files » Organize Web Pages
Create, move, rename, re-parent or delete web pages. The website navigation can be restructured within minutes. Navigate to Website > Manage > Site Map. The Site Map is presented in a tree style layout. All pages contained within the menus across the top or…
Wireframe
Edit / Publish Your Website » Wireframe
The following describes all possible widgets installed on a wireframe website system. The home page settings are listed first and the child browser page settings can be found at the bottom of this page. The key to editing content on the home page is to locate in…
FAQs on Records
Add / Edit / Remove a Deceased’s Record » FAQs on Records
Below are a list of common questions regarding records. If you are still unable to find a solution to any problem that you are experiencing, please contact support@frontrunnerpro.com. Question: I am trying to upload an image but it’s not working. What am I doing…
First Call
Add / Edit / Remove a Deceased’s Record » Create a Management Record » First Call
Fill in all applicable information. FrontRunner’s one-write technology will push content to corresponding locations throughout the system. Deceased Information Branch – If more than one location, select which branch is managing the service. Salutation,…
Tukios DVT
Create / Edit a DVD Slideshow » Tukios DVT
Tukios offers high-quality tribute videos that are easy and fast to create. Visitors to the website can purchase a DVD file to burn for themselves or purchase a copy of the DVD or Bookshelf Box Set. Your funeral home earns a commission on these sales. *If you would…
Automated Reporting Setup
Arranging Director » Arranging Director Admin » Automated Reporting Setup
This section of Arranging Director allows you to setup your reporting. Navigate to System Settings > Arranging Director Admin > Automated Reporting Setup. *Only admin users will be able to access this area of the system. Configure Automated Reporting…
Create a Calendar
Edit / Publish Your Website » Advanced Website Editing » Create a Calendar
The Calendar Page Module displays upcoming events in a simple and easy-to-read calendar that contains links to event details. A calendar month will only display if the month contains an event. Events are listed in chronological order by start date. If you require a…
Precious Memories – Beta
Stationery Printing » Bass-Mollett Stationery » Precious Memories – Beta
The Bass-Mollett Precious Memories – Beta version contains three new features: Save a Local Copy – Make a modified copy of our master template, which will be available for all Precious Memories designs. Save Custom Setting – Save a customized piece of…
Add / Edit / Remove a Deceased’s Record
Add / Edit / Remove a Deceased’s Record
The information listed below will allow you to create a record, push it to your website, and automatically create a Book of Memories. A Basic Record includes most of the information that is required for the online tribute. (Once the basic record is created, navigate to…
Approve Photos
Getting Started with Your System » Your FrontRunner Desktop » Book of Memories Settings » Approve Photos
Any online visitor who shares a photo, and if the funeral home has the approval process turned on, will allow the funeral home to approve any photos that have been uploaded within the Book of Memories. Navigate to your Main tab > Book of Memories > Approve Photos.…
Search Engine Optimization (SEO)
Search Engine Optimization (SEO)
It’s one thing to create and build a beautiful website filled with relevant information about your funeral firm’s services and products, it’s quite another to have online visitors find your site with ease. Search Engine Optimization (SEO) takes time…
Frequent Charities
Getting Started with Your System » Frequent Charities
The Frequent Charities section allows you to build a database of the commonly chosen charities. This will eliminate the need to search for a particular charity every time when creating records. Navigate to System Settings > System Profile > Frequent Charities. These…
Activate Quote on Website
Increase Your Market Share » Quote Builder » Activate Quote on Website
Once a GPL is created to include all packages, products, and prices, it must be activated in order to be seen by online visitors. Go to the General Price Lists page to locate the correct GPL. Click on the Make Active Button.This will create the new options to…
Add Record to Fallen Heroes Wall
Add / Edit / Remove a Deceased’s Record » Add Record to Fallen Heroes Wall
The Fallen Heroes Wall was created to represent the services of those men and women who have given their lives in the line of duty as a police officer, firefighter, or emergency medical technician. Fallen Heroes can also include military personnel, including Coast…
Contract
Arranging Director » Add New Client » Contract
This section of Arranging Director allows you to add products and services for the contract. Open a record and navigate to Client Arrangement > Contract. *All information contained within the dropdown menus of the Contract page has been entered in the system’s…
Configure Text Message Notifications
Arranging Director » Arranging Director Admin » Automated Reporting Setup » Configure Text Message Notifications
This section of Arranging Director allows you to define which cell phone numbers to be notified via text whenever an At Need contract is added and/or a discount is given on a contract. Navigate to System Settings > Arranging Director Admin > Automated Reporting Setup…
ASD
Companies We Partner With » ASD
ASD is an Answering Service that is solely dedicated to Serving the Funeral Profession. We have developed software that can integrate directly with ASD. This integration will enable you to reduce your data entry by uploading information directly into ASD’s…
Announcements
Getting Started with Your System » Your FrontRunner Desktop » Announcements
Check out the latest announcements from FrontRunner Professional. Navigate to Main > Announcements. When an announcement is selected, a pop-up window provides three options: Previous – will go to the previous message Archive Message – will save…
Define Product Inventory Methods
Arranging Director » Arranging Director Admin » Inventory Control » Define Product Inventory Methods
This section of Arranging Director allows you to define if/how you will inventory vaults, caskets, clothing, and urns and vases. The product selection method on the Client Financial screen is determined by these settings. Navigate to System Settings > Arranging…
Invoices
Arranging Director » Financials » Invoices
This section of Arranging Director allows you to print invoices for any outstanding payments. Navigate to System Settings > Financials > Invoices. Check the boxes next to the invoices you wish to print and click the ‘Print Select Invoices’ button. This…
Databases
Getting Started with Your System » Databases
The database section in your FrontRunner system was created to help reduce the amount of time it takes to create records and utilize the many additional features. We recommend that you designate a period of time to build the database; once the information is added, it…
Generate/Edit a Family Contract
Management System Features » Generate/Edit a Family Contract
Once a contract is built within the FrontRunner system, customizing it for each record takes minutes with minimal effort. Our one-write technology saves you time and allows you to quickly generate and print professional documents to present to your families. …
FrontRunner DVT
Create / Edit a DVD Slideshow » FrontRunner DVT
In minutes, your firm can create stunning, moving memorial tributes to offer families. Once created, the video files can be burned to a DVD using a preferred program. Open a record and navigate to Digital Video Tributes: Create New Project *Tip: If the screen appears…
Select a Theme
Add / Edit / Remove a Deceased’s Record » Create a Book of Memories Page » Select a Theme
You can choose from dozens of themes to apply to a Book of Memories. The themes have been created to capture various interests and hobbies that will allow you to further personalize each online tribute. Once a category is selected, the corresponding themes within…
Guest Book
Edit / Publish Your Website » Advanced Website Editing » Guest Book
The Guest Book module creates a guest book that online visitors can sign. All entries are visible on the website page. Once the page is set up, we suggest that you monitor it from time to time. The option to edit or remove an entry is available. If you require a new…
Upload a File
Edit / Publish Your Website » Manage Web Page Settings & Files » Upload a File
Upload any file such as Word or PDF documents to your website. Navigate to Website > Manage > Files. Select one of the Browse buttons to upload a file / document (jpg gif pdf etc.). Locate the file on your computer and click Open. (When uploading video files,…
Approve Stories
Getting Started with Your System » Your FrontRunner Desktop » Book of Memories Settings » Approve Stories
Any online visitor who shares a photo, and if the funeral home has the approval process turned on, will allow the funeral home to approve any photos that have been uploaded within the Book of Memories. Navigate to Main > Book of Memories > Approve Photos. For any…
Arranging Director Admin
Arranging Director » Arranging Director Admin
This section of Arranging Director allows you to access the admin settings. Navigate to System Settings > Arranging Director Admin. *Only admin users will be able to access this area of the system. Contract Maintenance Change an At Need Contract Number Change a…
FAQs on Book Of Memories
Add / Edit / Remove a Deceased’s Record » Create a Book of Memories Page » FAQs on Book Of Memories
Below are a list of common questions regarding the Book of Memories. If you are still unable to find a solution to any problem that you are experiencing, please contact support@frontrunnerpro.com. Question: How do I delete/modify a condolence message, candle message,…
Animoto DVT
Create / Edit a DVD Slideshow » Animoto DVT
Animoto offers tribute videos that are easy and fast to create. *If you would like to activate in your system, contact your FrontRunner Success Coach to arrange. Create Your Video Open a Record > Digital Video Tributes > Create New Video. Step #1 – Use the…
Open a Poll
Edit / Publish Your Website » Advanced Website Editing » Open a Poll
The Poll module creates a survey for online visitors and a results page. If you require a new page, refer to Create a New Page. Select the ‘Edit Content’ button. New – Add a new poll. Edit – Edit an existing poll. Delete – Delete…
Create a Quote Builder
Edit / Publish Your Website » Advanced Website Editing » Create a Quote Builder
The Quote Builder module generates a professional price outline for any product or service offered. The module automatically calculates the total for online visitors. *FrontRunner has created a new and improved app for creating a quote builder. For more information,…
Inventory
Arranging Director » Inventory
This section of Arranging Director allows you to setup your products and inventory control features. Navigate to System Settings > Inventory. Products Inventory Control ← Invoices Products →
Products
Arranging Director » Inventory » Products
This section of Arranging Director allows you to setup your products. Navigate to System Settings > Inventory > Products. Please refer to another section in our manual called Product Database for information on how to use the feature. ← Inventory Inv. Control…
Google AdWords
Search Engine Optimization (SEO) » Google AdWords
More information about Google AdWords as well as Google support contacts can be found at www.google.ca/adwords and www.google.com/adwords. The key to Search Engine Optimization is creating a list of keywords that your community and potential families will type into…
Obituary
Arranging Director » Add New Client » Obituary
This section of Arranging Director allows you to create an obituary. Open a record and navigate to Client Arrangement > Obituary. To create the obituary for a record, choose Default 1 or if you have created your own template(s). If you want to create your own…
Quick Search
Increase Your Market Share » Quick Search
Quick Search Notifier Whenever an online visitor uses the website’s Quick Search function, an email notification is sent to your funeral home detailing what keywords were searched and the number of results found. This is very important while building the website…
News/Newsletter Article Page
Edit / Publish Your Website » Advanced Website Editing » News/Newsletter Article Page
The Newsletter Article module creates a news page. The module includes a mailing list component with the ability to send newsletters via email. Information such as announcements and upcoming events with photos and links can be easily posted or emailed. If you require…
Account History
Arranging Director » Financials » Account History
This section of Arranging Director shows all uncleared transactions and any transaction less than two months old. Navigate to System Settings > Financials > Account History. You can view the details of each transaction and perform a flexible search for a particular…
Form Library Maintenance
Arranging Director » Arranging Director Admin » Form Library Maintenance
This section of Arranging Director allows you to setup your forms. Navigate to System Settings > Arranging Director Admin > Form Library Maintenance. *Only admin users will be able to access this area of the system. Maintain Forms Create GPL Template ←…
Record Management
Arranging Director » Add New Client » Record Management
This section of Arranging Director allows you to manage donations, edit the family login information, and set the file number, publish status, and current/past settings. Open a record and navigate to Record Management. Donations Family Interactive File…
Top Support Questions
Help Resources » Top Support Questions
As you work your way through the FrontRunner system, you may come across a section that is new or you’ve never worked in before. This manual is intended to address any support issues that may arise but we thought it also might be helpful to outline the most…
Inventory Control
Arranging Director » Arranging Director Admin » Inventory Control
This section of Arranging Director allows you to setup your inventory control. Navigate to System Settings > Arranging Director Admin > Inventory Control. *Only admin users will be able to access this area of the system. Define Product Inventory Methods Maintain…
Contract Numbering Setup
Arranging Director » Arranging Director Admin » Contract Maintenance » Contract Numbering Setup
This section of Arranging Director allows you to setup your contract number. Navigate to System Settings > Arranging Director Admin > Contract Maintenance > Contract Numbering Setup. *Only admin users will be able to access this area of the system. Enter your At…
Void an At Need Contract
Arranging Director » Arranging Director Admin » Contract Maintenance » Void an At Need Contract
This section of Arranging Director allows you to void an at-need contract. Navigate to System Settings > Arranging Director Admin > Contract Maintenance > Void an At Need Contract. *Only admin users will be able to access this area of the system. Use the dropdown…
Void a Preneed Contract
Arranging Director » Arranging Director Admin » Contract Maintenance » Void a Preneed Contract
This section of Arranging Director allows you to void an pre-need contract. Navigate to System Settings > Arranging Director Admin > Contract Maintenance > Void a Preneed Contract. *Only admin users will be able to access this area of the system. Use the dropdown…
Delete an AddOn
Arranging Director » Arranging Director Admin » Contract Maintenance » Delete an AddOn
This section of Arranging Director allows you to void an add-on item. Navigate to System Settings > Arranging Director Admin > Contract Maintenance > Delete an AddOn. *Only admin users will be able to access this area of the system. Use the dropdown to select the…
Sales Tax Setup
Arranging Director » Arranging Director Admin » Contract Maintenance » Sales Tax Setup
This section of Arranging Director allows you to setup your sales tax. Navigate to System Settings > Arranging Director Admin > Contract Maintenance > Sales Tax Setup. *Only admin users will be able to access this area of the system. Enter your current sales tax…
Your FrontRunner Desktop
Getting Started with Your System » Your FrontRunner Desktop
The Main desktop appears after login. The grey tabs across the top link to the main applications of the system and remain visible and accessible at all times. The information below covers the primary functions of left side menu items including Records, Announcements,…
Package Pricing
Arranging Director » Pricing Setup » Package Pricing
This section of Arranging Director allows you to create a list of packages for your contracts. Navigate to Arranging Director > Pricing Setup > Package Pricing. The values defined in your frequently used service types or packages are automatically filled in on the…
Financials
Arranging Director » Financials
This section of Arranging Director allows you to setup your financials. Navigate to System Settings > Financials. Account Register Reconcile Account Account History QuickBooks Export Invoices Enter P/N Interest ← Book of Memories Account Register…
Change an At Need Contract Number
Arranging Director » Arranging Director Admin » Contract Maintenance » Change an At Need Contract Number
This section of Arranging Director allows you to update any existing at-need contract numbers. Navigate to System Settings > Arranging Director Admin > Contract Maintenance > Change an At Need Contract Number. *Only admin users will be able to access this area of the…
Change a Preneed Contract Number
Arranging Director » Arranging Director Admin » Contract Maintenance » Change a Preneed Contract Number
This section of Arranging Director allows you to update any existing pre-need contract numbers. Navigate to System Settings > Arranging Director Admin > Contract Maintenance > Change a Preneed Contract Number. *Only admin users will be able to access this area of the…
Setup Timesheet Values
Arranging Director » Arranging Director Admin » Setup Timesheet Values
This section of Arranging Director allows you to setup timesheets. Navigate to System Settings > Arranging Director Admin > Timesheet Setup > Setup Timesheet Values. *Only admin users will be able to access this area of the system. Set the number of weeks in a…
Edit a Virtual Showroom
Create / Edit Your Virtual Showroom » Edit a Virtual Showroom
Editing your virtual showroom can consist of changing the style, adding headers and footers, creating buttons, adding products, and uploading photos and videos. Navigate to the Kiosk tab at the top. Use the + to expand the My Showrooms category and select the…
Create a Virtual Showroom
Create / Edit Your Virtual Showroom » Create a Virtual Showroom
Navigate to the Kiosk tab. If you are a Canadian client of FrontRunner Professional or wish to build your own showroom from scratch, click ‘Add’ at the top right. If you are a Matthews client, there is a pre-built and editable showroom…
FAQs on Website
Edit / Publish Your Website » FAQs on Website
Below are a list of common questions regarding the website. If you are still unable to find a solution to any problem that you are experiencing, please contact support@frontrunnerpro.com. Question: The changes I made to the website aren’t showing up. What did I…
Edit A Transaction (includes Archived)
Arranging Director » Arranging Director Admin » Financial & Quickbooks Setup and Maintenance » Edit A Transaction (includes Archived)
This section of Arranging Director allows you to edit transactions, including previously exported and cleared transactions. Navigate to System Settings > Arranging Director Admin > Financial & Quickbooks Setup and Maintenance > Edit A Transaction (includes Archived)…
Create GPL Template
Arranging Director » Arranging Director Admin » Form Library Maintenance » Create GPL Template
This section of Arranging Director allows you create a template for your GPL. Navigate to System Settings > Arranging Director Admin > Form Library Maintenance > Create GPL Template. *Only admin users will be able to access this area of the system. This option will…
Inv. Control
Arranging Director » Inventory » Inv. Control
This section of Arranging Director allows you to setup your products. Navigate to System Settings > Inventory > Inventory Control. This screen shows you a list of you Product Catalog and the current count in inventory for each product. This is the main control…
Email Address(es) to Use for Obituary Communications
Arranging Director » Arranging Director Admin » Email Address(es) to Use for Obituary Communications
This section of Arranging Director allows you to setup email addresses for emailing obituaries to newspapers. Navigate to System Settings > Arranging Director Admin > Obituary Setup > Email Address(es) to Use for Obituary Communications. *Only admin users will be…
Create Obituary/Send to Newspapers
Add / Edit / Remove a Deceased’s Record » Create a Management Record » Create Obituary/Send to Newspapers
Once your obituary / notice template is created within the system, it takes minimal effort to produce a finished product once the standard record information is entered. You can then create a notice and submit it to newspapers with only a few clicks of the…
Financial Data Editing Control Setup
Arranging Director » Arranging Director Admin » Financial & Quickbooks Setup and Maintenance » Financial Data Editing Control Setup
This section of Arranging Director allows you to set up whether to restrict financial data editing or not. Navigate to System Settings > Arranging Director Admin > Financial & Quickbooks Setup and Maintenance > Financial Data Editing Control Setup. *Only admin users…
SympathyNet
Companies We Partner With » SympathyNet
Funeral Webcasting allows grieving family members and friends to be part of the service no matter where they live in the world. FrontRunner software includes integration capabilities for SympathyNet. When a webcasting event is created, both systems generate an…