You can access all FrontRunner billing information at any time. If you have any questions regarding an invoice or one of the policies, don’t hesitate to contact Accounting.

Navigate to System Settings > Account Management.

There are various ways to pay an invoice. The buttons across the top of each invoice detail your options. Each invoice can also be printed for your records.

Simply One Available

The credit amount in your SimplyOne Account will display. The totals are calculated from the revenue generators within the Book of Memories (candles, flowers, cards).

Pay With Simply One

If there are Simply One credits/funds available, these can be applied toward the invoice. Click the button to redeem. If the total is less than the invoice, once redeemed, the remaining balance will display.

Pay With Credit Card

Once you choose to pay by credit card, you will be taken to a new screen where you can enter the card information.

Hosting Fees

FrontRunner offers quarterly or annual invoices. If you choose to pay by credit card, please complete our pre-authorization form and email it to or fax to 866-728-0681.

Quarterly Hosting Invoice: This option allows you to pay once every three months by credit card only.

Annual Hosting Invoice: This option allows you to pay by credit card or check/cheque.

If you would like to pay via check/cheque, please mail it to:

FrontRunner Professional, Inc.
6A Clarence Street
Kingston, ON Canada
K7L 5H8

← Product Database FAQs on General Issues →

Need more help with this?
Don’t hesitate to contact us here.

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