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Increase Your Revenues
Increase Your Revenues
The following features are automatically incorporated in the Book of Memories and your website. Follow the links to learn more about each revenue generator and how to effectively use them. If you require additional information, don’t hesitate to contact your…
Increase Your Aftercare Services
Increase Your Aftercare Services
FrontRunner has the resources you need to demonstrate to your families how you care about them long after the funeral service is over. Our daily and weekly email programs are written by a certified grief counsellor who has developed both series to offer insights,…
Your FrontRunner Desktop
Getting Started with Your System » Your FrontRunner Desktop
The Main desktop appears after login. The grey tabs across the top link to the main applications of the system and remain visible and accessible at all times. The information below covers the primary functions of left side menu items including Records, Announcements,…
Edit / Publish Your Website
Edit / Publish Your Website
You can access the administration of your website at any time to add, edit, and delete content; rename, hide, or move pages; and update your messaging and links for online visitors. Changes can be made and published quickly. Navigate to your Website tab in the top…
Getting Started with Your System
Getting Started with Your System
Once you login to your FrontRunner system, you will be able to access everything you need to manage your records, website, forms, showrooms, stationery, dvd creator, the Book of Memories, marketing tools and so much more. The pages listed below cover off all aspects of…
Create / Edit Your Virtual Showroom
Create / Edit Your Virtual Showroom
The Virtual Showroom allows you to showcase products and services. It can be used with a touch-screen monitor from any location in your funeral home (such as foyer, arrangement office, and selection room) or from a families home. It can be fully customized by your…
Post Your Obits to Facebook
Add / Edit / Remove a Deceased’s Record » Post Your Obits to Facebook
Facebook is a great tool for individuals, businesses, organizations, and brands to share their stories and connect with people, including potential clients. Facebook Pages, like timelines, can be customized by adding apps, posting stories, hosting events, and more.…
Google Places
Search Engine Optimization (SEO) » Google Places
Claim Your Business Google Places is a feature to help get your website noticed online. Your business stands out when it’s listed at the top of the Google search engine results page. By claiming your business through Google, you can improve your search engine…
365 Days of Healing Email Program
Increase Your Aftercare Services » 365 Days of Healing Email Program
This year-long series of 365 daily email messages is designed to assist the bereaved in mourning with intention. Not simply an affirmation, each message offers insight into the nature and purpose of grief. Carefully chosen quotations from literature and suggested…
Social Media Tips
Social Media Tips
Learn about social media and the importance of having this for your business. Here is a video to help understand social media and how it affect’s today’s society: *For more information on social media, please contact your FrontRunner Success Coach. We…
Other Management Features
Management System Features » Other Management Features
The following features within the FrontRunner system allow you to increase efficiencies for your funeral home. The system has been developed to incorporate as many tools as possible to streamline processes and make your life easier. If you would like more information…
Memorial Candles
Increase Your Revenues » Memorial Candles
Online remembrance candles provide a unique way for visitors to express their sympathies while supporting the Book of Memories in perpetuity. For more information about your Memorial Candle account, please refer to the Candle Log from your Main > SimplyOne page. For…
ObitsForLife.com
Increase Your Market Share » ObitsForLife.com
ObitsforLife.com is a commercial-free online obituary and death notice posting site controlled by funeral professionals to help protect the integrity of their profession, the dignity of the deceased, and the trust their families and communities have placed in them. We…
Tukios DVT
Create / Edit a DVD Slideshow » Tukios DVT
Tukios offers high-quality tribute videos that are easy and fast to create. Visitors to the website can purchase a DVD file to burn for themselves or purchase a copy of the DVD or Bookshelf Box Set. Your funeral home earns a commission on these sales. *If you would…
My Tribute Gift
Companies We Partner With » My Tribute Gift
Learn about My Tribute Gift, the background, and why FrontRunner chose to partner with them for donations. When FrontRunner looked into developing an online donation system, we met with countless charities that confirmed the dramatic decline in memorial donation…
~New~ Pulse Dashboard
~New~ Pulse Dashboard
In December 2014, FrontRunner officially released its new Pulse system. The video below explains one of the major changes we have made with the new software— the Dashboard. With the dashboard your firm now has key information at your fingertips, without having…
MySendOff Stories
Companies We Partner With » MySendOff Stories
MySendOff Stories contains a library of original articles and stories to you, available exclusively for FrontRunner funeral home websites. You now have a revolutionary way to include an automatic stream of fresh, original articles on your funeral home’s website and…
Transfer to Disc / Media
Create / Edit a DVD Slideshow » Animoto DVT » Transfer to Disc / Media
To transfer to a DVD, click the Download button located at the bottom of the video player. (This button is seen after generation has taken place) Click the Upgrade Free button located on the same level as the 480p quality of your video. Click the Refresh the Page to…
FAQs on Memorial Candles for the Purchaser
Increase Your Revenues » Memorial Candles » FAQs on Memorial Candles for the Purchaser
Question: Are the candles real or simply virtual (online) images of support and tribute? Answer: The Memorial Candles are online representations of love and tribute only. No physical candle will be lit in memory of a loved one. Question: How do I correct my spelling…
W.L. Smith
Companies We Partner With » W.L. Smith
AfterLoss Subscription Program Today’s families want to feel truly cared for and you may think your firm must spend a lot of money establishing a grief support program. But, the AfterLoss app makes it truly affordable for you to gift your families with a…
Search Engine Optimization (SEO)
Search Engine Optimization (SEO)
It’s one thing to create and build a beautiful website filled with relevant information about your funeral firm’s services and products, it’s quite another to have online visitors find your site with ease. Search Engine Optimization (SEO) takes time…
Disrupt Media
Companies We Partner With » Disrupt Media
At DISRUPT Media all we do is social media, and we have a proven measurable process for doing it. We help bold, forward-looking brands build socially disruptive strategies through ideas and storytelling. What makes social media so powerful and compelling sometimes…
Facebook Integration Setup
Getting Started with Your System » Your FrontRunner Desktop » Book of Memories Settings » Facebook Integration Setup
Facebook is a great tool for individuals, businesses, organizations, and brands to share their stories and connect with people, including potential clients. Facebook Pages, like timelines, can be customized by adding apps, posting stories, hosting events, and more.…
FAQs on General Issues
Getting Started with Your System » FAQs on General Issues
Below are a list of common questions regarding general issues. If you are still unable to find a solution to any problem that you are experiencing, please contact support@frontrunnerpro.com. Question: My password doesn’t work anymore. I logged into the system…
Halcyon
Companies We Partner With » Halcyon
Halcyon and FrontRunner have partnered to give you a one-write logic system. Enter your client data into your management system and push it to FrontRunner to add to your website and create a Book of Memories. *If you would like to activate in your system, contact your…
Ionic Services
Companies We Partner With » Ionic Services
Ionic Services and FrontRunner have partnered to give you a one-write logic system. Enter your client data into your management system and push it to FrontRunner to add to your website and create a Book of Memories. *If you would like to activate in your system,…
Osiris
Companies We Partner With » Osiris
Osiris and FrontRunner have partnered to give you a one-write logic system. Enter your client data into your management system and push it to FrontRunner to add to your website and create a Book of Memories. *If you would like to activate in your system, contact your…
TerraPro
Companies We Partner With » TerraPro
TerraPro and FrontRunner have partnered to give you a one-write logic system. Enter your client data into your management system and push it to FrontRunner to add to your website and create a Book of Memories. *If you would like to activate in your system, contact…
Mortware
Companies We Partner With » Mortware
Mortware and FrontRunner have partnered to give you a one-write logic system. Enter your client data into your management system and push it to FrontRunner to add to your website and create a Book of Memories. *If you would like to activate in your system, contact…
Messenger
Companies We Partner With » Messenger
Messenger gives Funeral Homes the ability to easily create and print high quality, professional looking and highly personal memorial products within a matter of minutes! Messenger and FrontRunner have partnered allowing you to quickly export your client data and import…
Messenger Stationery
Stationery Printing » Messenger Stationery
Messenger gives Funeral Homes the ability to easily create and print high quality, professional looking and highly personal memorial products within a matter of minutes! Messenger and FrontRunner have partnered allowing you to quickly export your client data and import…
Create a Virtual Tour
Edit / Publish Your Website » Create a Virtual Tour
FrontRunner is committed to creating a stunning video that represents both the quality of your facility and the exceptional services you provide for your community. The Facility Video will include: Up to 40 photos of your facility Appropriate music Text…
Google AdWords
Search Engine Optimization (SEO) » Google AdWords
More information about Google AdWords as well as Google support contacts can be found at www.google.ca/adwords and www.google.com/adwords. The key to Search Engine Optimization is creating a list of keywords that your community and potential families will type into…
Google Analytics
Search Engine Optimization (SEO) » Google Analytics
All of your Search Engine Optimization (SEO) efforts need to be analyzed and the best tool to do so is Google Analytics. You can easily access an overview of website visits and page views to determine what areas of your website are frequented by online visitors and how…
Director’s Assistant/Continental Computers
Companies We Partner With » Director’s Assistant/Continental Computers
Director’s Assistant and FrontRunner have partnered to give you a one-write logic system. Enter your client data into your management system and push it to FrontRunner to add to your website and create a Book of Memories. *If you would like to activate in your…
Cancellation Policy
Help Resources » Policies » Cancellation Policy
FrontRunner Professional Cancellation Agreement Confidential This document contains proprietary information and may not be reproduced, transmitted, or translated in any manner without the specific consent of FrontRunner Professional. This includes third party…
FrontRunner Website Settings
Search Engine Optimization (SEO) » FrontRunner Website Settings
Make sure to work on your FrontRunner Settings to help optimize your website’s Search Engine Optimization (SEO). Website > Edit > Site > any page > Edit Details The Page Title field is located in the top section. The Search Keywords and Search Description…
Search Engine Strategies
Search Engine Optimization (SEO) » Search Engine Strategies
Once your website is live, the goal is for online visitors to actually find it. The first step is submitting the URL (www.yourfuneralhome.com) to search engines. Start off with Google. *Include your URL on ALL printed materials including the obituary notices in local…
Matthews Caskets
Companies We Partner With » Matthews Caskets
FrontRunner has all of the Matthews products pre-loaded into the system. This will allow you to quickly showcase your products on your website and/or virtual showroom. FrontRunner has also given your families the option to customize items such as embroidery lay, cap…
FAQs on Website
Edit / Publish Your Website » FAQs on Website
Below are a list of common questions regarding the website. If you are still unable to find a solution to any problem that you are experiencing, please contact support@frontrunnerpro.com. Question: The changes I made to the website aren’t showing up. What did I…
Reconcile Account
Arranging Director » Financials » Reconcile Account
This section of Arranging Director allows you to reconcile or balance your account. Navigate to System Settings > Financials > Reconcile Account. When you choose to reconcile, or balance, your account you will be presented with the following screen: Select…
Ad Library
Increase Your Market Share » Ad Library
The Marketing Center provides essential tools to help grow your business. This app contains printable Book of Memories advertisements as well as website search results and statistics. The Marketing Center is an ever-evolving tool; you will have access to search data…
Payment Policy
Help Resources » Policies » Payment Policy
To help ensure a proper billing system for our FrontRunner Professional clients, it is important to outline a payment policy that we feel will benefit yourself and your staff. If you have any questions regarding the payment policy, feel free to email…
Child Browser Module
Edit / Publish Your Website » Advanced Website Editing » Child Browser Module
A Child Browser module automatically creates a page that lists all of the secondary or ‘child’ pages of the current ‘parent’ page. *FrontRunner has created a new and improved way of displaying child pages. For more information, please contact…
API Sync
Management System Features » Other Management Features » API Sync
Your Success Coach will create an API number and send to your management company. Once the API number is set up by the management company, the syncing process will work. Where to Start Everything starts in your management system. Create a record and then push the…
Adding Cremation Services
Increase Your Market Share » Adding Cremation Services
If you are an existing FrontRunner Professional client and wish to offer your community A New World of Choice, we invite you to join Simpler Times. The network helps your firm provide your families with the tools they need to only choose the cremation services and…
Book of Memories Link
Create / Edit a DVD Slideshow » Animoto DVT » Book of Memories Link
Open a Record > Digital Video Tributes > Enter Video Link for Book of Memories. If you still have the tab open on your browser for the Animoto page, you should still be at the preview movie page. If you are not, simply click on My Videos at the top of the Animoto…
Manage DVD Sleeve & Label
Create / Edit a DVD Slideshow » Animoto DVT » Manage DVD Sleeve & Label
Open a Record > Digital Video Tributes > Print DVD Sleeve and Label. This process allows you to print the personalized DVD case sleeves and disc label. Step #1 – Use the dropdown to select a theme. Step #2 – Select the item to be printed (Don’t…
Search Engine Submission Options
Search Engine Optimization (SEO) » Search Engine Submission Options
There are free and pay service submission options available to help enhance your SEO. Free Submissions Complete manual submissions by visiting each search engine and completing the online forms. This will send a ‘spider’ to your site for indexing. Expect…
Animoto DVT
Create / Edit a DVD Slideshow » Animoto DVT
Animoto offers tribute videos that are easy and fast to create. *If you would like to activate in your system, contact your FrontRunner Success Coach to arrange. Create Your Video Open a Record > Digital Video Tributes > Create New Video. Step #1 – Use the…
Add & Edit Users in System
Getting Started with Your System » Add & Edit Users in System
* It is highly recommended that each person logging into the system has his or her own individual User Profile. It only takes a few second to create a profile. Navigate to System Settings > User Profiles > Users. Select the ‘Add User’ button at top…
Northern Caskets
Companies We Partner With » Northern Caskets
FrontRunner now has all of the Northern Caskets pre-loaded into the system. This will allow you to quickly showcase your products on your website and/or virtual showroom. *For more information, please contact your FrontRunner Success Coach. ← MySendOff Stories…
Frequent Charities
Getting Started with Your System » Frequent Charities
The Frequent Charities section allows you to build a database of the commonly chosen charities. This will eliminate the need to search for a particular charity every time when creating records. Navigate to System Settings > System Profile > Frequent Charities. These…
Adding Pet Loss Services
Increase Your Market Share » Adding Pet Loss Services
An Unforgettable Friend™ is a network of caring funeral professionals and pet care specialists offering pet loss and bereavement services in their communities. The connection to network members provides families with invaluable grief and planning resources, pet loss…
Honoring a Life
Increase Your Market Share » Honoring a Life
Honoring a Life is a global fight against climate change and a memorial tree program created to give those who are grieving the option of a deeply symbolic gesture to honor their loved one. As a funeral home, you can provide the honoring a life kit to your families you…
FAQs on Records
Add / Edit / Remove a Deceased’s Record » FAQs on Records
Below are a list of common questions regarding records. If you are still unable to find a solution to any problem that you are experiencing, please contact support@frontrunnerpro.com. Question: I am trying to upload an image but it’s not working. What am I doing…
52 Weekly Tip Email Program
Increase Your Aftercare Services » 52 Weekly Tip Email Program
This year-long series of 52 weekly email messages is intended for those who want to be an ally to a family member or friend who is in bereavement. These messages include insightful literary quotations and provide suggested ways to support the grieving; but also focus…
FrontRunner DVT
Create / Edit a DVD Slideshow » FrontRunner DVT
In minutes, your firm can create stunning, moving memorial tributes to offer families. Once created, the video files can be burned to a DVD using a preferred program. Open a record and navigate to Digital Video Tributes: Create New Project *Tip: If the screen appears…
Invoices
Arranging Director » Financials » Invoices
This section of Arranging Director allows you to print invoices for any outstanding payments. Navigate to System Settings > Financials > Invoices. Check the boxes next to the invoices you wish to print and click the ‘Print Select Invoices’ button. This…
Multi-Location
Management System Features » Other Management Features » Multi-Location
The FrontRunner system is set up to include single and multiple branch locations. Specific branch information then populates the website and can be applied to every record. System Settings > System Profile > Profile > Add New Site Branch Enter information about an…
FAQs on Forms
Management System Features » Print / Edit State, Provincial & Federal Forms » FAQs on Forms
Below are a list of common questions regarding forms. If you are still unable to find a solution to any problem that you are experiencing, please contact support@frontrunnerpro.com. Question: I am trying to print forms. It says it’s loading but nothing…
Print Forms
Management System Features » Print / Edit State, Provincial & Federal Forms » Print Forms
*All forms in the system can be printed but it’s important to have Java installed on your computer. To download, go to www.java.com. Navigate to a Record > Printing > Forms Printing. Hover over Forms and select Print. To build or edit a form, select Build. *To…
Add Photos
Add / Edit / Remove a Deceased’s Record » Create a Book of Memories Page » Add Photos
It’s recommended that at least one photo is added to the Book of Memories; it will be displayed on your website’s home page and in the top banner of the Book of Memories. More photos can be added to each record and can then rotate within the top banner of…
FAQs on Stationery
Stationery Printing » FAQs on Stationery
Question: How can I expand my working space so I can see more of the stationery? Answer: The system embeds the stationery print engine within the software by default. If you would like a larger screen to work on, you can open the stationery print engine in a new…
Pre-Arrange Online
Increase Your Market Share » Pre-Arrange Online
As more people do online research before ever visiting a business, it only makes sense that your funeral firm would provide all the information your community needs to make informed decisions. Further, if consumers feel comfortable with your firm and the information…
Add Live Chat
Edit / Publish Your Website » Add Live Chat
There are many programs out there to provide you with a Live Chat service to add to your website. There is one we recommend, and have a few clients using this feature already, callled Comm100. For more information, please visit the Comm100 website. You can customize…
File Management
Arranging Director » Add New Client » Record Management » File Management
This section of Arranging Director allows you to add or edit the file number, force a record to be current, publish or unpublish a record from the website, and post a record.to your Facebook page. Open a record and navigate to Record Management > File Management.…
Publish Website
Edit / Publish Your Website » Publish Website
Navigate to Website > Publish. In order for the changes made to the website to be visible to online visitors, the site must be published. !Note: If your website is not live, publishing changes will NOT push your website live. Select Publish at top right…
Manage Text / Prayers
Create / Edit a DVD Slideshow » Animoto DVT » Manage Text / Prayers
Navigate to System Settings > Print Engine > Manage Text/Prayers. Before building prayer cards/poems, you must scan the item (ie. prayer card) into your computer and save it as a .jpeg. It is important that your scan is as straight as possible. Once scanned into your…
Introduction
Introduction
Welcome to the FrontRunner Professional Online Manual This is your gateway to everything you need to know while working in your system. The menu on the side lists the most common tasks associated with the system and how to access the information to create, edit,…
Records
Getting Started with Your System » Your FrontRunner Desktop » Records
This section allows you to quickly access or create a new record. Navigate to Main > Records. The Records section, by default, will display all current records. To view any other types of records, select a category from the secondary navigation. Select the Advanced…
New to the System?
New to the System?
If you’re new to FrontRunner and require a few quick tips to get you started on the main components of the system, the information below will help. Login to Your System Go to your website and click on Admin in footer of site (or enter the URL – ending…
Management System Features
Management System Features
The FrontRunner Management System is an all-in-one feature that ensures your funeral firm can work smarter. The one-write technology allows you to build forms and contracts in minutes once a record is created. The deceased’s information pre-populates necessary…
Obituary Notifications
Increase Your Market Share » Obituary Notifications
The Website Obit Notification app allows online visitors who are interested to receive funeral service notifications when new obituaries are posted. They can sign up by entering their email address and submitting. *If you would like to activate in your website,…
Maintain Forms
Arranging Director » Arranging Director Admin » Form Library Maintenance » Maintain Forms
This section of Arranging Director allows you to add the forms you will be using for printing. These can be set up for the home screen and client record. Navigate to System Settings > Arranging Director Admin > Form Library Maintenance > Maintain Forms. *Only admin…
The Remembrance Process
Increase Your Aftercare Services » The Remembrance Process
The Remembrance Process is a step-by-step process from the time of death until the final farewell. It uses time-tested ways to help families move from grief to remembrance. *If you would like to have this added to your website, please contact your Success Coach. A…
Top Support Questions
Help Resources » Top Support Questions
As you work your way through the FrontRunner system, you may come across a section that is new or you’ve never worked in before. This manual is intended to address any support issues that may arise but we thought it also might be helpful to outline the most…
Custom Fields
Management System Features » Other Management Features » Custom Fields
If the FrontRunner system does not include a particular field that is necessary for your funeral firm, the Custom Fields creator allows you to build your own. In turn, it can be applied to every record in the system. System Settings > System Profile > Custom Fields >…
The Grief Center
Increase Your Aftercare Services » The Grief Center
Thie Grief Center app provides supportive guidance on funeral planning, grief support and how others can help the bereaved. The Center is packed with more than 35 articles, tips, and important information pieces for your families. *If you would like to activate in…
Bass-Mollett Stationery
Stationery Printing » Bass-Mollett Stationery
FrontRunner has worked with Bass-Mollett to leverage your single data entry solution to work seamlessly with the stationery offerings. Save time and money by utilizing the software to customize and print beautiful memorial products. *If you would like to have this…
Testimonials
Increase Your Market Share » Testimonials
What better way to demonstrate the excellence in service that your firm provides to the families in your community. Once you have the Testimonials app, you have the ability to add these yourself. Navigate to your Website tab, which will take you to the home page.…
System Profile
Getting Started with Your System » System Profile
Your System Profile is where you enter all the location information for your funeral home, !The System Profile is very important; it is the core source of information that populates many key areas of the website. It is also crucial to keep the information up-to-date…
General Settings
Getting Started with Your System » General Settings
This page details how to define how long a record is set as current in your system and how to disable prices on our website with a single click of a button. Navigate to System Settings > System Profile > General Settings. Complete the Funeral Module…
Add / Edit / Remove a Deceased’s Record
Add / Edit / Remove a Deceased’s Record
The information listed below will allow you to create a record, push it to your website, and automatically create a Book of Memories. A Basic Record includes most of the information that is required for the online tribute. (Once the basic record is created, navigate to…
AfterLoss Subscription Program
Increase Your Aftercare Services » AfterLoss Subscription Program
Today’s families want to feel truly cared for and you may think your firm must spend a lot of money establishing a grief support program. But, the AfterLoss app makes it truly affordable for you to gift your families with a subscription to the AfterLoss Program.…
W.L. Smith Stationery
Stationery Printing » W.L. Smith Stationery
Navigate to your Main tab and open a record. Navigate to Print Engine > Stationery > Select > W.L Smith. You can now refer to the Building Your Stationery section to learn more about stationery printing and building. ← Messenger Stationery FAQs on Stationery…
Tabular Reports
Arranging Director » Reports » Tabular Reports
This section of Arranging Director allows you to view and/or print from a selection of tabular reports. Navigate to Arranging Director > Reports > Tabular Reports. Check the boxes next to the reports you wish to run and click ‘Create Report(s)’. Date and…
SimplyOne Account
Getting Started with Your System » Your FrontRunner Desktop » SimplyOne Account
This section provides the details of all revenue generation transactions (candle, flower, cards). Navigate to Main > SimplyOne Account. The account details all transactions related to the revenue generating features within the Book of Memories (candles, flowers,…
Add Record to Veterans Memorial Wall
Add / Edit / Remove a Deceased’s Record » Add Record to Veterans Memorial Wall
The Veterans Memorial Wall allows you to add the names/records of those who have had extensive experience in a particular field, especially military service, to a wall/page on your website. *If you would like to activate this feature in the system, contact your…
Support Policy
Help Resources » Policies » Support Policy
We take our support policies seriously and when a customer is in need of help, we focus on their needs until a solution is found. With our funeral home background, we treat all Emergency Support requests with the same attention as our customers do when a family calls…
Book of Memories Features
Add / Edit / Remove a Deceased’s Record » Create a Book of Memories Page » Book of Memories Features
The information below will allow you to better understand how all the features within the Book of Memories work. If a family member or someone in the community calls / writes asking for more information, this page details best practices and how to access particular…
Domain & Sub-Domain Strategies
Search Engine Optimization (SEO) » Domain & Sub-Domain Strategies
An easy and effective domain strategy incorporates search words into the URL. Don’t use domain names that are similar to the name and brand of your competitors. You may also wish to register a domain name that includes the name of your city. Example:…
Create / Edit a DVD Slideshow
Create / Edit a DVD Slideshow
These powerful and easy-to-use digital video tribute programs allow your funeral firm to create stunning and memorable life event videos for families. The DVDs are greatly appreciated by family members during memorial services and long after. Your firm can create…
Configure Text Message Notifications
Arranging Director » Arranging Director Admin » Automated Reporting Setup » Configure Text Message Notifications
This section of Arranging Director allows you to define which cell phone numbers to be notified via text whenever an At Need contract is added and/or a discount is given on a contract. Navigate to System Settings > Arranging Director Admin > Automated Reporting Setup…
ConsumerSide
Increase Your Revenues » ConsumerSide
In today’s changing market, families are looking for more choices, more options, and more convenience when it comes to paying for funeral-related products and services. For many, using a line of credit is essential. Bluefin and FrontRunner Professional have put…
Add Products
Increase Your Market Share » Quote Builder » Add Products
In order to build a quote, all products and services to be included need to be added to your FrontRunner system’s Product Catalog. Any of the products that you added to your website or showrooms will be accessible as you build your quote packages but anything…
Timesheets
Arranging Director » Timesheets
This section of Arranging Director allows you to access and maintain all timesheet information for all employees. Navigate to Arranging Director > Timesheets. *Admins will see the following screen via their Timesheet Menu option. Timesheet Maintenance Enter the…
QuickBooks Integration
Management System Features » QuickBooks Integration
QuickBooks software must be set-up properly before launching the QuickBooks Integration. Also, all products in the product catalog require a QuickBooks Name less than 30 characters and without any special characters included. Basic Setup System Settings > QB…
ASD
Companies We Partner With » ASD
ASD is an Answering Service that is solely dedicated to Serving the Funeral Profession. We have developed software that can integrate directly with ASD. This integration will enable you to reduce your data entry by uploading information directly into ASD’s…
Launch a Virtual Showroom
Create / Edit Your Virtual Showroom » Launch a Virtual Showroom
Launching a showroom would be to showcase your products and services to your families. Navigate to the Kiosk tab. Select the + icon to expand the ‘My Showrooms’ category. Locate the showroom name and select the ‘Launch This Showroom’ button. A…